Refund & Cancellation Policy
Last updated: 13 June 2026
We want you to be happy with CoworkAds. This policy explains when refunds and cancellations apply to our subscription-based social-media management and advertising Services. Because our Services are digital and delivered on an ongoing basis, the terms below apply.
1Subscription plans
Our plans are billed monthly in advance. You may cancel at any time; your plan stays active until the end of the current billing cycle, after which it will not renew. We do not lock you into long-term contracts.
27-day satisfaction window
For your first subscription month, if you are not satisfied you may request a refund within 7 days of your initial payment, provided no advertising campaigns have been launched and no more than a reasonable amount of content has been produced. Refunds in this window are issued for the service fee only.
3Advertising (ad) spend
Advertising budget is paid directly to Meta and is non-refundable by CoworkAds once spent, as those funds are consumed by the advertising platform. Any unspent ad budget held by us (if applicable) will be returned to you on cancellation.
4Setup and one-time fees
One-time setup, onboarding or creative fees are non-refundable once the corresponding work has begun, as they cover labour and resources already committed to your account.
5What is not eligible for a refund
- Service fees after the 7-day window of your first month.
- Partial months — we do not pro-rate the final month after cancellation.
- Ad spend already delivered by Meta.
- Results-based claims — we optimize hard but cannot guarantee specific leads, sales or follower numbers.
- Work already delivered (content created, campaigns launched, reports issued).
6How to cancel or request a refund
Email mukeshbarthe@gmail.com from your registered email with your business name and request. We will confirm within 2 business days. Approved refunds are processed to the original payment method within 7–10 business days.
7Chargebacks
Please contact us first — we resolve almost every issue quickly. Initiating a chargeback without contacting us may result in suspension of Services pending resolution.
8Changes to this policy
We may update this policy; changes apply to billing cycles starting after the update. The latest version is always on this page.